Returns & Exchanges

At SHUSHOP, we want you to love your fashion finds, which is why we offer a seamless return process within 30 days of delivery. Items must be in their original, unworn condition with all tags attached to qualify for a full refund or exchange.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Package Your Items

Securely place the items in their original packaging, ensuring all SHUSHOP tags and labels are intact to prevent damage during transit.

3

Label and Ship

Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects your return, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing